10 MDM Features to Manage Mobile Devices like a Pro

An MDM system is a must for working on the go, especially against the background of the DSGVO. Not only in order to avoid the high fines associated with it, but above all to protect corporate data. All you need are just 10 basic features in your MDM system and you are guaranteed success.

The ABC of MDM – Manage Mobile Devices like a Pro

Whether you’re rolling out mobility via your company’s devices (COPE) or private-owned employee devices (BYOD), you’ll soon have a significantly-sized pool of devices – from the new iPhone X, iPad Air 2 or MacBook to one of the dozens of Android devices.

An MDM solution must be able to support all platforms (1). Ideally, it uses the existing, integrated features of the respective device manufacturers. For Apple, for example, this is the container principle and since iOS 11.3, the separation of business and private contacts – a feature that Android Enterprise has been implementing with Work Profiles for a longer period of time. Another advantage of this native approach is that new operating system versions can be used immediately without having to adapt the MDM system.

Strictly speaking, the second point is not a feature but neither should it be underestimated – simplicity (2). An additional complex system to manage costs not just your time, but also nerves and money. Make sure for example that during a test phase the system is easy to set up and run with a minimum of effort. Some solutions for example integrate seamlessly into your current infrastructure and Active Directory. Existing roles and rights can then be easily adopted, keeping workloads low. One useful tip is that a cloud-based MDM saves even more effort, both in terms of hardware costs and time.

The third function concerns setup and configuration of the devices (3). The fastest way to get this done is to configure policies, certificates, etc. centrally in a console and then roll them out to the appropriate devices with just a few clicks. For example, if the system also supports the Apple Device Enrollment Program, the rest mostly takes care of itself. Users don’t even have to hand over their devices to IT and can set them up themselves.

This feature is particularly useful if you centrally manage multiple locations. And this is where another must-have feature comes into play, namely remote maintenance (4). This enables you to centrally roll out and deliver updates, data, apps and configurations.

Security is Paramount!

Security concerns were among the most frequently mentioned reasons when it came to denying mobile devices access within companies. When these efforts finally failed, MDM was created and stepped in to ensure mobile work was secure. Two basic features to protect corporate data are password requirements for data access (5) and data encryption (6).

Additional security is offered by MDM solutions if they allow individual device features to be blocked (7), for example cameras, Wi-Fi or file downloads. Sounds good? It’s also very efficient.

But what if a device’s whereabouts is unknown? Small devices tend to be lost or stolen more easily. With an MDM solution, the damage can be minimized to the device value. The first task should be to lock the device (8). If the locating feature (9) (if the MDM system has it) does not provide any information about the whereabouts, deleting either all or just the corporate data on the device (10) is a very valuable MDM feature.

All 10 MDM features at a glance:

  1. Support all platforms
  2. Simplicity
  3. Setup and configuration of the devices
  4. Remote maintenance
  5. Password requirements for data access
  6. Data encryption
  7. Individual device features to be blocked
  8. Lock the device
  9. Locating feature
  10. Deleting either all or just the corporate data on the device

With these features, which are included with Cortado Server, you are fully equipped to manage mobile devices like a pro.

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