iOS 11.3: Ready for the EU’s GDPR with Managed Contacts

With the latest iOS update to version 11.3, Apple has not only ensured further stability, but also gotten around to some long overdue homework. Just in time for the EU’s General Data Protection Regulation, the company has managed to finally separate business and private contacts on iOS devices.

Managed Contact with iOS 11.3

With iOS 11.3 and an EMM solution like Cortado Server, companies keep their contact data under control.

Contacts – The Gap in the iOS Business Container

The clear separation of business and private data on mobile devices is an essential component of any EMM strategy. Although Apple’s managed apps have enabled this separation for a long time, this concept was unfortunately not implemented in Contacts on the device itself.

Companies that use EMM systems to manage their employees’ iOS devices often had to contend with a significant security gap. Access to business contacts, for example when integrating an Exchange account on the iPad or iPhone, was also possible from unmanaged apps such as WhatsApp or Facebook. From a data protection perspective, this was unacceptable for many corporate scenarios.

iOS 11.3 Separates Business and Private Contacts

In contrast to the separation of data on Android, where there are two separate contact apps, Apple had to finally solve their self-created problem. When opening the Contacts app directly, private and business contacts are still displayed, but access from other apps now offers a different view.

Access from unmanaged apps now only allows access to unmanaged contacts. For example, a user can access contacts from an unmanaged app from the private iCloud account, but not the contacts from the company’s Exchange address book configured on the device via MDM.

This now also allows employees with BYOD or COPE devices to use data greedy apps such as WhatsApp or Facebook for private purposes. The company contacts remain protected against unauthorized access by third parties – provided configuration has taken place with an EMM system such as Cortado Server.

Related Resources:

On-Demand Webinar: EU General Data Protection Regulation: Is your Enterprise Mobility Concept Sustainable?

White Paper: How To Set Up A Secure iOS Business Container: All about managed apps, managed domains, per app VPN, and other iOS management features

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